Privacy Policy
Last updated: 03 March 2026
CQZ respects your privacy and is committed to protecting your personal data. This policy explains in detail how we collect your information, why we use it, what security measures we apply, and your rights regarding your data when you use our point-of-sale system and related services. We recommend that you read this page carefully and refer back to it when needed.
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1. Information We Collect
We collect information you provide voluntarily when registering or using the service, including: full name, email address, phone number, and business details (business name, tax or unified ID, address, type of activity). We use this data to enable you to use the system, activate your account, issue invoices, and provide technical support. We may also collect technical data automatically when you visit the site or use the app, such as IP address, browser type, operating system, and access dates and times, to improve security and performance and to analyse usage in an aggregated, non-identifying way.
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2. Use of Data
We use data only to operate and improve the service, including: managing your account, issuing invoices and receipts, communicating with you about the service or support, sending important notices (such as subscription renewal), and improving the user interface and system performance. We do not sell your personal data to any third parties for marketing purposes. We may use aggregated, non-identifying statistical data for analytical purposes or to display general usage indicators without disclosing any personal information.
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3. Storage and Security
We apply appropriate security measures to protect your data, including: using encryption for data in transit and at rest where possible, restricting access to personal data to authorised personnel only, performing regular backups, and reviewing our security practices on an ongoing basis. Data is stored on secure servers. We do not share your personal data with third parties except in the following cases only: when required by law or court order, when we have your explicit consent, or when using service providers essential to operating the platform (such as hosting) under obligations of confidentiality and appropriate protection.
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4. Cookies and Similar Technologies
We may use cookies or similar technologies to improve your browsing experience, remember your preferences (such as language or region), maintain your login session, and analyse site usage in an aggregated way. You can set your browser to refuse or delete cookies; note that refusing certain cookies may affect some site features (such as remembering language or keeping you logged in). We do not use cookies for third-party advertising purposes without your consent.
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5. Your Rights
You have the right, as permitted by applicable law, to request access to the personal data we hold about you, to correct any inaccurate data, to delete your data in certain circumstances, or to transfer it to another party. You may also object to certain processing or withdraw your consent where consent is the basis for processing. To enquire or exercise any of these rights please contact us via the Contact page or the contact details published on the site. We will respond to your request within the reasonable period set by law.
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6. Updates and Contact
We may update this privacy policy from time to time to reflect changes in the service, legislation, or our practices. We will post any change on this page and update the "Last updated" date at the bottom. If changes are material, we may also notify you by email or in-app notice. Your continued use of the service after the update takes effect means you accept the updated version. For any questions or concerns about privacy or your personal data you can contact us via the Contact page at any time.
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7. Data Retention
We retain your personal data for the duration of your use of the service and thereafter as necessary to comply with legal or regulatory obligations, resolve disputes, and enforce our agreements. We may retain aggregated or anonymised data for analytical purposes without a time limit. When your account is terminated you may request deletion of your personal data in accordance with the rights set out in this policy.
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8. Sharing Data with Third Parties
We do not sell or rent your personal data to third parties. We may share data only with service providers who help us operate the platform (such as hosting, payment, or email), under contracts that require them to protect data and use it only in accordance with our instructions. We may disclose data when required by law or court order, or when necessary to protect our rights or the safety of users.
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9. Children's Privacy
The service is not directed at persons below the legal age to create an account (typically 18 or as per your country's law). We do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor below the required age we will take steps to delete that data as soon as possible. If you are a parent or guardian and believe your child has provided us with personal information please contact us via the Contact page.
